Legal notice

Store Legal Statement

To regulate the operation of our cross-border aromatherapy products, protect the legitimate rights and interests of both buyers and sellers, and clarify the boundaries of transaction compliance, this store hereby issues a site-wide legal statement in accordance with relevant laws and regulations on cross-border e-commerce and the operating rules of major cross-border platforms. All users who visit our website, store pages, or place orders are deemed to have voluntarily accepted and agreed to abide by all the terms of this statement.

I. Intellectual Property and Copyright Statement

1. All brands, trademarks, logos, store images and text, product pictures, videos, copywriting, product parameters, and layout designs under this store are original works of this store or legally authorized for use, and enjoy full intellectual property rights, protected by copyright, trademark rights, patent law, and relevant international intellectual property treaties.

2. Without the formal written authorization of this store, no unit or individual may copy, reproduce, steal, tamper with, splice, or commercially use any of the images, text, videos, and product materials of this store, and it is prohibited to use them for resale, traffic generation, product counterfeiting, or other commercial purposes.

3. Upon discovery of any infringement or misappropriation, this store reserves all rights to take screenshots, collect evidence, file complaints, remove listings, pursue civil compensation, and seek legal recourse, and will severely crack down on all types of intellectual property infringement.

4. All brand authorizations, qualification documents, and test reports displayed in the store are authentic and valid. Forgery and misuse by others are strictly prohibited, and violators will be held legally liable.

II. Product Compliance and Disclaimer Regarding Advertising

1. All aromatherapy products in this store (flameless diffusers, scented candles, essential oils, diffuser stones, fragrance pendants, etc.) are everyday home fragrance and decoration products, intended solely for indoor ambiance and home décor. They do not possess any medical, health, disease-treating, or beauty benefits. All product promotional materials do not contain exaggerated or false medical claims.

2. This store strictly adheres to the compliance requirements for cross-border sales of goods in various countries. Products meet general household product manufacturing standards and do not contain prohibited ingredients. Regular products can be legally circulated across borders. Import standards vary between different countries/regions; buyers must understand and comply with local import compliance clauses, embargo rules, and consumer regulations.

3. The fragrance descriptions, effect introductions, parameter dimensions, and color displays shown on the product pages are for objective reference only. Differences in experience due to shooting light, equipment color differences, individual differences in olfactory perception, and different usage environments do not constitute false advertising and do not constitute violations or breaches of contract. 4. Our store never sells counterfeit, substandard, or illegal products. All products have undergone factory quality inspection and meet the safety standards for civilian fragrance products.

III. Safety and Liability Disclaimer

1. Aromatherapy, essential oils, and candles are flammable and volatile. For adults only, use at room temperature, away from light and in a well-ventilated environment. Keep away from open flames, high temperatures, children, and pets. Do not ingest or allow direct contact with mucous membranes or wounds.

2. This store assumes no legal or compensatory liability for personal injury or property damage caused by user misuse, improper operation, improper storage, unauthorized product modification, or failure to mitigate risks due to allergies.

3. Minor leakage, damp bottle openings, wrinkled outer packaging, and slight softening of the product during cross-border transportation are normal industry phenomena and are objective logistical issues, not product quality or compliance issues. This store assumes no liability for such violations.

IV. Transaction and Cross-Border Compliance Disclaimer

1. All prices listed are factory prices and do not include international shipping fees, destination country tariffs, clearance fees, taxes, or other additional charges. All cross-border customs clearance and tax risks are borne by the recipient and comply with general cross-border e-commerce transaction rules.

2. For packages detained, returned, destroyed, or experiencing logistics abnormalities due to incorrect information provided by the buyer, invalid address, refusal to pay customs duties, unjustified abandonment or refusal to accept delivery, or local customs policy restrictions, all losses and liabilities shall be borne by the buyer. Our store is not responsible for refunds, reshipments, or compensation.

3. Our store strictly adheres to platform transaction rules and rejects malicious orders, malicious claims, malicious negative reviews, and fraudulent after-sales service. For malicious rights protection and extortionate orders, our store reserves the right to refuse after-sales service and pursue legal action.

V. Privacy Information Protection Statement

1. This store strictly abides by relevant regulations on cross-border user privacy protection, and properly safeguards users' order information, shipping information, contact information, and other personal data. This data will only be used for order fulfillment, logistics tracking, and after-sales coordination, and will never be disclosed, sold, or illegally used.

2. Users must ensure that the personal information they submit is true, legal, and valid. Users are solely responsible for any transaction abnormalities or logistics problems caused by inaccurate or invalid user information.

VI. Jurisdiction and Applicable Law

1. The establishment, effectiveness, performance, interpretation, and dispute resolution of this legal statement shall be governed by the relevant laws and regulations of the People's Republic of China and the corresponding cross-border platform transaction rules.

2. All disputes arising from transactions between the buyer and seller shall be resolved primarily through friendly negotiation; if negotiation fails, the dispute shall be submitted to the judicial authority in the location where this store operates for arbitration.

3. This store reserves the right to optimize and update the content of this legal statement at any time based on national regulations, cross-border policies, platform rules, and operational needs. Updates shall take effect immediately upon publication without separate notification to users.